Ship Happens!
In this episode we are going to be talking about the importance of Shipping as part of the eCommerce Customer Experience.  In my experience the significance of shipping options and the cost of making those happen are often underestimated in relation to the success of an online consumer offering.

I am joined by Rob Hango-Zada, joint Chief Executive Officer at Shippit, a software company that basically connects shipping options presented on a website with service providers to allow maximum choice and convenience for consumers.  From humble origins, Rob and his partner in crime Will On have built a company that powers many of Australia’s leading eCommerce websites.

About Paul Downs, your host:

Paul is an experienced retail technology expert with over 25 years experience that spans working both in-house and consulting to a range of international retailers.

• 25 years experience in eCommerce and IT
• Business Transformation expertise
• Runs own Retail Consulting business 
• International career spanning large UK and AU retailers
• NRMA, Diageo, General Pants, Lorna Jane, Camilla, Pillow Talk, Dusk, Rebel Sport, BCF, Super Cheap Auto, Oroton, MJ Bale, SHEIKE, Matt Blatt