In this episode of Founders Future, with host Zach Young, we’re joined by Shobit Nagam, a Shopify e-commerce expert and founder of Turnaround. Shobit shares his journey from working across sales, fintech, SaaS growth, and product leadership to building a Shopify-focused agency that helps brands overcome operational bottlenecks and scale efficiently. After years as a full-time freelancer, he officially launched Turnaround in 2024 to move beyond project-based work and provide end-to-end strategic and implementation support for serious DTC and enterprise brands.

The conversation dives into why Shopify has become a game-changer for scaling e-commerce businesses, particularly for brands migrating from complex platforms like Magento or Salesforce. Shobit explains how reducing technical dependency, streamlining operations, and prioritizing post-migration optimization can unlock faster growth and better conversion outcomes. He also shares insights on building a 30+ person team, structuring fixed-price service models, qualifying serious founders, and setting an ambitious goal to reach Shopify Platinum Partner status. It’s a practical discussion on scalable systems, founder-led growth, and what it takes to build a high-impact Shopify agency in a rapidly evolving e-commerce landscape.