Steve talks with Shonna Waters about coaching technology and employee development.  Shonna is a co-founder of Fractional Insights, a company that helps organization increase workforce performance and amplify employee potential by integrating technological capability, work design, and psychological science. Some of the things we cover

+ Using technology to increase self-awareness

+ The risk of over-automating employee development and coaching

+ The concept of “cognitive load”, and how technology can help or hinder our ability to manage it effectively

We also learn how little time we spend practicing to become better at our jobs.