Has Shopify Payments frozen or shut down your account out of nowhere? You're not alone—and you're not helpless.

In this episode, Maria Sparagis, owner of DirectPayNet, explains exactly what to do when Shopify pulls the plug on your payment processing. From understanding why it happened to setting up real alternatives that can handle high-risk businesses like supplements, digital goods, CBD, coaching, and subscriptions—we’ve got you covered.

✅ Learn how to:

- Get clarity from Shopify (even when they ghost you)

- Send a physical letter to escalate your case

- Switch to alternative gateways that won’t shut you down

- Set up a merchant account to avoid future disruptions

If you're doing $25K/month or more, Shopify Payments is too risky to be your only option. Get backup systems in place today.

📩 Need help? Reach out or drop a comment below.

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0:00 Intro

0:49 Contact Shopify Online

6:58 Contact Shopify by Mail

8:40 Shopify Alternatives

14:04 Merchant Accounts

16:11 Final Thoughts

🔗 Related videos:

Stripe Alternatives for High-Risk Businesses: https://www.youtube.com/watch?v=nJLzaK7e6OI&t

How to Write a Payment Processor Appeal Letter: https://youtu.be/ddLt38NVdSg?si=ItUDJOVV4qzJEHaZ