So if you were the CIO for a shopping mall, what would you want to know? 

You’d want to know that all of your servers and networking gear  was secure. You’d want to know what the next “big thing” in technology is going to be. You’d also want to know just exactly who your customers at your mall were.  This last question might be the hardest question of all to answer.  Anyone can go to a mall, visit one or more stores and then go home and  the mall CIO would never know. 

Well, that’s all about change and it’s going to change because mall CIOs are starting to deploy facial recognition software to keep track of you and me.