The Watson Weekend

ShopTalk Controversies: AI Agents, Vendor Battles & Influencer Influence


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In this episode of Watson Weekend, hosts Rick Watson and Nick Kaplan dive into the latest updates in retail technology and e-commerce. They share their experiences from the ShopTalk conference, discuss the latest in tariffs and inventory management, and explore the impact of generative AI and digital agents in the industry. The duo also highlights the best and worst aspects of ShopTalk, including the importance of relationships, the evolution of influencer marketing, and the frustrations with badge policies. Don't miss their take on current trends and the future of e-commerce!

00:00 Welcome to Watson Weekend

02:17 Headline Hangover

09:40 Debate on Headless Commerce

16:23 ShopTalk Highlights

25:06 Meetups and Networking Success

29:47 The Overuse of Buzzwords

38:51 Final Thoughts and Future Events

...more
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The Watson WeekendBy RMW Commerce

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