On this episode of “Side Affects,” Producer, Kenzie McEvily and Director of Strategy and Innovation, David Homan wrap up the findings of the member journey research and discuss why employees no longer want the standard benefits package. Dave shares the issues members face when interacting with their benefits program and provides easy solutions employers can do to turn a "stressor" into a "delighter."

Understanding this new member journey can make the difference between employee retention and employee resignation! Join us in this final episode where the rubber meets the road and learn how examining your own benefits plan is the first step to a transformational change within your organization.