Live with Sondra: Signs It's Time for a New Ticketing and Customer Management Platform

Is your current ticketing system holding your business back? In this solo episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, shares the key warning signs that it's time to upgrade your attraction’s ticketing and customer management system. If your platform is creating more challenges than solutions, you won’t want to miss this conversation.

In this session, Sondra dives into:

• Confusing Guest Experience: If your guests struggle to navigate your ticketing system, it may be costing you revenue and guest satisfaction.
• Manual Data Entry Overload: Are your team members still managing reservations, reports, and transactions with spreadsheets and paperwork? Automation is key!
• Burnout from Outdated Technology: Frustration from your team is a major red flag. A system should work for your business, not against it.
• Lack of Automation in Sales Processes: Your buyers are accustomed to seamless, automated shopping experiences—your system should meet their expectations.
• Hospitality Impacted by Poor Tech: If your system is getting in the way of delivering exceptional guest service, it’s time for a change.

Don’t let outdated technology slow your attraction down! Tune in for insights on improving operations, boosting revenue, and creating seamless experiences for both guests and staff.

Connect with Sondra Shannon to learn more about Gatemaster’s role in optimizing attraction operations: https://www.linkedin.com/in/sondrashannon/

🎤 Want to be a guest on my show? Apply here: https://forms.office.com/r/Y4kGTcaWw4