A member of Support Tech Management gives Quaid his review. Julie answers a call from a familiar voice. This episode is brought to you by Armando Salazar. Valerie deals with a long-winded customer. Harry takes one last call. Sampson test-drives a new feature. Simon signs off.

My name is Simon. I’m a techie, I’m a thrifter, and I like to help people. A few months ago, I came into possession of a hard drive containing technical support calls from a company called Silicon Angels. I didn’t know what I was getting into. Thanks to my associate Barry and other sources (who will remain nameless),I have gotten my hands on additional information and from here on I will continue to address Silicon Angels.

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