How to Measure Performance - Business Edition

Sh*t I Learned the Hard Way (SILTHW) 

There are tons of resources on measuring performance. So why do so many businesses get it wrong? In this episode I look at how to distinguish between metrics and KPIs and give some real-world examples, and look at how leading and lagging indicators are different and how overly focusing on lagging indicators can make it difficult to measure performance until a large amount of time passes.   I call out one of my favorite books and really recommend it! 

How to Measure Anything 

This book is key for understanding KPIs and Metrics. Critical for value delivery! 

https://amzn.to/329oywy

Please note I may earn a small commission if you purchase this book, but it does not effect the price in any way.