Episode 147: Markus Erlandsson and Malin Martnes chatted with Thomas Sandsør from Point Taken about the concept of Simple CRM. Thomas talks about his strive for simplicity and how he handles the challenges that come with that.

Bio

With over a decade of experience in the CRM industry (2007), I am a seasoned veteran in the field, specializing in Dynamics 365. As a leader at Point Taken AS, my focus is on building a highly skilled and dedicated team of consultants who share my passion for simplifying technology.

In my role as an Architect, I am constantly asking the question “Why are you doing this?” I believe that by challenging our customers and improving their processes, we can achieve the best possible results. That’s why I always strive to simplify technology wherever possible.

I am the author of the popular Dynamics blog CRM Keeper (https://crmkeeper.com), where I share my insights and knowledge on the latest trends in the industry. You can also find me on Twitter at @crmkeeper.

If you’re looking for a highly experienced Dynamics 365 consultant who is passionate about simplifying technology and improving processes, I would be happy to connect with you.

Links

https://crmkeeper.com/

https://crmkeeper.com/2020/09/15/dynamics-365-customer-service-in-1-hour-or-less-%e2%8f%b0/

https://crmkeeper.com/2020/04/27/dynamics-365-email-to-case/