“There is a fundamental link between customer and employee experience…too often we focus on customers first and then can’t go any further without enhancing the way employees get work done”

Long before sweatpants on video calls and curious cats as meeting focal points, Citrix was helping employees deliver great work from anywhere in the world. The pandemic has naturally made their services even more vital and gives Executive Vice President, Business Strategy Tim Minahan a unique perspective on the last two years, plus what lies ahead. Listen in as Tim discusses COVID-19 as change catalyst, the compounding “human” supply chain crisis and why employee experience cannot be deprioritized in search of the perfect CX.