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"So you know, they could go either or, but just you being you. Whether it's holding the door open for someone or picking up a heavy box to bring down two steps for someone you know, or helping someone put something in a trunk of a car, or being the delivery crew for a mama at home with many kids, you know, all of those individuals, you, me, the day to day that we do important and it's a way of giving back and being of service."