Shiva Guru N

@sincere_scribe | The best customer service experience I had was...


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"So many firms in the US, they consider good feedback, constructive criticism from the customer to be a great thing. And many firms do, many brands, even they reward customers for bringing in the constructive criticism and feedback. So my back to swell would be that in the past few days, what has happened is the prompts are all unidimensional or tilted, and people in a few functions who are employed, they can possibly write something relevant. But other folks might not have."
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