Former Chief Medical Officer and patient safety expert Sir Liam Donaldson delivers his presentation on avoidable deaths at the Ombudsman's Annual Lecture 2018. Rob Behrens discusses the Ombudsman's role in working with regulators, organisations and people who use our services to improve patient safety.

Sir Liam Donaldson: Avoiding the avoidable to improve the safety of NHS care

Making Complaints Count is our podcast where we'll be exploring the power of complaints and how organisations can use them to listen, learn and improve. 
 
Each episode we'll be joined by experts working in the health and public sector, complaints champions and those who have experienced the complaints journey first-hand.

Government

Making Complaints Count is our podcast where we'll be exploring the power of complaints and how organisations can use them to listen, learn and improve. Each episode we'll be joined by experts working in the health and public sector, complaints champions and those who have experienced the complaints journey first-hand.

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Sir Liam Donaldson: Avoiding the avoidable to improve the safety of NHS care

Sir Liam Donaldson: Avoiding the avoidable to improve the safety of NHS care