Part 1: Six steps to build a data-driven company, according to experts

Over the past year, businesses have had to quickly adapt and adjust to new and varied patterns of customer behavior as their previous models were thrown off course. 

Part 2: How to Manage a Hybrid Team

Your employees’ needs are always varied. But right now, as many companies navigate returning to an office in some shape or form, your team members are likely contending with vastly different situations. Some have limited or no childcare or are managing their kids’ online school; some have health issues that preclude them from returning to in-person work, and some are eager and excited to get out of the house and head back to their cubicles. As the leader, how do you manage these various circumstances while treating everyone fairly? What protocols can you put in place to ensure that the employees in the office are in sync with those working from home? How do you remain flexible given that plans may change at any moment? And how do you help your employees manage their stress levels through this transition?

Part 3: How to Foster Psychological Safety in Virtual Meetings

Working from home due to the pandemic, tens of thousands of people of the world are now communicating with each other in virtual meetings. But such communication can undermine psychological safety, making people more reluctant to raise questions or concerns or share their ideas. 

Thank you for listening. Your support is much appreciated.