Sketchy Ideas

Sketchy Ideas Episode 13: Know Your Numbers


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  • Sales part 3: Know Your Numbers
  • 1. Make a process
  • 2. Understand the data in your process
  • 3. Know your numbers
  • “When a client’s answer to ‘How much does your business need to make to stay afloat?’ is ‘I don’t know,’ I say ‘I get you.’ because I used to not know too.” -M
  • “We want to help you prevent and stay away from dangerous financial cliffs.” -M
  • 5:40

    • Q & A
    • If you need help finding the answer to a question about your business, email us at [email protected]m
    • Salespeople are generally incentivized to sell one thing or a small category of things
    • “If it ain’t broke, don’t fix it” -B
    • “Most salespeople don’t think as a business owner does.” -B
    • 7:45

      • Salespeople
        • Relationship builders
        • The charismatic people
        • Negotiators
        • “Don’t sell a thing, sell a solution” -M
        • You have a moral obligation to sell your product or service to people if it solves a significant problem
        • 9:24

          • Quote from Chris Lytle (Author of “Accidental Salesperson”)
            • “Respond to the person, not the objection”
            • You want to sell the answer
            • Don’t focus on the features or benefits, focus on the solution to the problem
            • 11:11

              • Flipping the funnel
              • “Don’t start from activity, start from outcomes” -M
              • (Drawing of steps, from bottom to top)
                • $ = How to
                • $$ = Tool/Equipment to get the job done
                • $$$ = Done with you (Equipment + Training)
                • $$$$ = Done for you (Team to do it)
                • Beepods Example
                  • $ = How to implement bees in your school (curriculum)
                  • $$ = Beekeeping Kit (Hive)
                  • $$$ = Equipment + beekeeper training
                  • $$$$ = Beekeeper comes to school to teach and take care of the hive
                  • 16:22

                    • 4 Step Process
                      • 1. Instructions
                      • 2. + Equipment
                      • 3. + Training
                      • 4. Team to do it for you
                      • 16:35

                        • Car dealership example
                          • 1. Free gift card with test drive offer
                          • 2. Leave the car instead of buying
                          • 3. Buy the car
                          • 4. Car + Warranty OR Chauffeur service
                          • 17:54

                            • McDonald’s Example
                              • 1. Monopoly Game with purchase offer
                              • Multiple paths to success when your business has a sequence of layered offers
                              • Sales process #’s to close a sale
                                • 400 calls could generate 20 good leads
                                • Each lead could take 6-8 touches to get a meeting
                                • Fact-finding meeting to find 3 qualified prospects
                                • A proposal that 1 person hopefully accepts to close a sale
                                • “Sales is an ART and SCIENCE” -B
                                  • Need to learn timing, language, the offer, the solution, the right approach, etc.
                                  • Sales takes practice
                                    • “Practice, practice, practice, because you need to refine it for yourself.” -B
                                    • Once you start your sales process… “TRACK YOUR DATA” -M
                                    • 28:40

                                      Full Show Notes Here

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