Intro/Opening remarksThe topic is: Upgrading Your Team Part 2Shoutout to a fundraiser Michael is working with: Girls On The RunTeam SPEARity is raising funds to help empower girlsDonate here: spearity.com/giveback/michaelSPEARity (SPEARity.com)Cream City Marketing (creamcitymarketing.com)5:30 Diving into more ways to upgrade your team
Learning agilityCritical for any role that will operate with ambiguityAbility to understandwhat I don’t knowWhat I need to learnHow I’m going to go learn it to address the situation it’s currently underPoint back to a previous episode to learn about VUCA“Unknown and ambiguous is kinda our thing” -MBreaking down your processes and finding the competenciesGet your processes down to the micro-levelWhen a valuable team player leaves…Break down their role and see what you can delegate to others and what you can potentially outsourceWhat are you going to miss about them?What is something you can’t just hire for?Example: Deep CommunicationAbility to not only understand what you’re saying but making sure you understand what you’re sayingDon’t just replace the role that is leavingLook at the opportunity to upgrade your talentUpgrade your talent by splitting up your functionsDon’t replace what you’re losing, upgrade with the open spotSometimes people move on when they feel they are now “overqualified” for the role“Don’t look at what you need now, look at what you need next” -MIt’s not often that you get to replace a valuable role at your company“We’re not saying the traditional approaches don’t work” -BDifferent generations learn and teach differentlyTraditional roles are going to shiftNew sketchy ideas are going to come inPeople learn in different waysExample: youtube, other people, googleJust because you’ve learned something before, doesn’t mean you need to know the answer every time. You have a supercomputer in your pocket.“If I have to solve something, the first thing I do is grab my supercomputer” -BSearch “how to do X”Your talent now has to be agileIf your team doesn’t have the skills to operate in the current environment, you’re setting yourself up to struggle from the beginningHow-to videos are a good thing!“We are now living in the application world of training, rather than the nuts and bolts” -BGreat talent takes their knowledge with them unless you have an ongoing system in place to capture that knowledge as it’s createdMake process documentation part of the company culture24:50 Throwing people in the deep end