As a new graduate, one of the best and potentially terrifying things about practicing veterinary medicine is talking with clients. Throw in COVID and client communications gets kicked up a notch in that we now have to talk to clients entirely over the phone. Whether you are comfortable talking over the phone or not, this is a challenge. So much of what we do relies on building a relationship with our clients, but how are we supposed to do that when we can't even see them?

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In today's episode I am excited to welcome my friend, Dr. Ashley Gray back to the microphone as we talk through the storytelling skills you can use to shine in your phone conversations with clients.

You'll hear us talk about:

COVID or not, you will have to talk with clients over the phone for the rest of your career. But, it doesn't have to be something to dread. 

What was your favorite tip from today's episode? Let us know by leaving a review on Itunes or by sending a message through Instagram or Facebook.

Check out Ashely on Instagram @southernpetvet and @vetsontherise

Check out Vets on the Rise www.veterinariansontherise.com