The Home Care & Assisted Living Business Series

Skills For Long Term Business Success | Management and Marketing - Part 1


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In this episode we discuss "Skills For Long Term Success" Management Skills:
Setting The Standards Up Front 
Developing Systems that Produce 
Rewarding Good Behavior 
Addressing Company Violations (tardiness, phone use, client contact, insubordination ex)
Creating an Environment of Accountability  
Recruitment 
Retention 
Termination 
Documentation 
Book Recommendations: One Minute Manager, The E- Myth. 
Marketing Skills:
Expert Positioning - Media Outlet for all things in senior care. 
Digital Marketing - Email, SMS, Social Media Ads, Google Ads, Search Engine Optimization,  Google & Facebook Reviews. Video Marketing.
Off Line Marketing - Bandit Signs,  Newsletter, MRD, Group Presentations. 
Book Recommendations: Contagious: Why Things Catch On, Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World
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The Home Care & Assisted Living Business SeriesBy Allen Chaney

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