How do you keep your workforce competitive when the skills they built two years ago are already expiring?  Ben Tasker leads an AI academy upskilling 36,000 employees in the public utility sector. This week, he joins us to unpack why 95% of organizations are getting AI adoption wrong — and why the problem is almost never the technology. They explore what skills-based workforce design actually looks like in practice, how to prepare teams to work alongside AI agents, and why change management is the foundation most companies skip.