Join Daniel Rayner and Pieter Reynders, Program Manager at Lendlease, as they discuss everything process. How do you approach BPM from a transformation project perspective? When is the best time to pitch business process management internally? Where is the value in processes in training, transformation and change? These are just a few of the questions they explore as Pieter reveals his approach to process-based management. Tune in for great advice on how to make sure you are fully realising your return on investment when embarking on a BPM initiative!