60% of customers choose a retailer that is able to specify the exact time of delivery. Implementing actionable processes to increase customer satisfaction in retail is a challenge. Going the extra mile means making delivery more transparent and predictable, eliminating shipping anxiety. In this podcast episode you will listen to Sean Sherwin-Smith, an Operations Director for Narvar who is going to share strategy on client retention in retail.

Download free materials for this episode:
https://www.salesleaderstalks.com/podcast/the-art-of-upselling-and-in-retail