Estate Agent Showdown

Small Changes, Massive Results: The Relay Strategy for Business Growth With Roger Black


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In this unfiltered and high-impact conversation, Matt Giggs sits down with three-time Olympic medalist and two-time World Champion Roger Black. Moving from the Olympic rostrum to the world of estate agency, Roger explores the psychological mechanics of elite performance and why the transition to self-employment is the ultimate "mindset test".


Whether you are an agent navigating the daily "rollercoaster" or a business owner trying to foster an environment of excellence, this episode provides a masterclass in commitment, accountability, and the power of finding your true "Why".


Key Takeaways

  • The Daily Olympic Final: Unlike athletics, where the goal is a single moment every four years, estate agency is a relentless, daily competition. Roger explains how to maintain an "elite" focus when there is no clear finish line.

    Commitment vs. Playing at It: Roger discusses his pivotal decision to leave a career in medicine to go "all in" on athletics. He argues that the most successful agents are those who stop "having a go" and fully commit to their chosen vehicle.

  • Need vs. Want: A profound psychological distinction. Roger explains that while many want success, those who need it are the ones who show up and perform regardless of the "weather" or external challenges.

  • The "Unsuccessful" Mentor: Roger reveals the counter-intuitive secret to his success: finding a mentor who missed their goal. Learning from someone else's mistakes can be the missing piece to your own performance.

  • Environment over Coaching: While great coaches are vital, Roger believes the training environment—the "dressing room"—is the greatest asset. He emphasizes surrounding yourself with people who raise your standards and share your values.

  • The Power of Marginal Gains: Through the story of his 1991 World Championship relay win, Roger illustrates how a tiny change in a solid foundation can create a massive result.


  • Timestamps

    00:00:22 – Correcting the record: Roger’s Olympic and World Championship achievements.

  • 00:03:50 – Beyond Talent: Learning the psychology of performance through injury.

  • 00:05:54 – Marginal Gains: Chasing the milliseconds in business and sport.

  • 00:07:02 – The Daily Final: Managing the relentless "rollercoaster" of estate agency.

  • 00:13:17 – "If it was easy, everyone would do it": Daley Thompson’s brutal advice.

  • 00:17:09 – The Secret Mentor: Why you should find the person who didn't achieve their goal.

  • 00:20:43 – Roger & Kriss Akabusi: How two different backgrounds created one champion mindset.

  • 00:31:08 – Uncovering your 'Why': The fuel that keeps you going when things go bad.

  • 00:43:59 – Asking for Help: Why seeking marginal gains is a sign of strength, not weakness.

  • 00:52:04 – Process over Outcome: Doing the "boring" basics like an elite athlete.

  • 00:55:42 – Need vs. Want: The question that defines your career.

  • 01:04:19 – The Relay Strategy: How tiny changes create massive results.


  • Roger Black Links

    https://www.instagram.com/rogerblack400/

    https://www.backleyblack.com/

    https://www.instagram.com/real_agencyuk/

    https://realagencyclub.co.uk/


    Social Links

    YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@mattgiggs⁠⁠⁠⁠⁠⁠⁠⁠

    Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/giggsmatt/?hl=en⁠⁠⁠⁠⁠⁠⁠⁠

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    Linkedin: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/mattgiggs/⁠


    This Podcast has been brought to you by Disruptive Media. ⁠https://disruptivemedia.co.uk/


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    Estate Agent ShowdownBy Matt Giggs