In today’s healthcare landscape, nearly one in three medical practices is owned by hospitals, leaving smaller practices under intense pressure to keep up. In this episode, we explore how “smart billing solutions” can level the playing field. We dive into the challenges small practices face—limited staff, outdated technology, manual billing processes, and revenue loss from poor patient retention—and how modern billing strategies can turn those obstacles into opportunities.

From automating routine billing tasks and offering flexible payment options, to improving patient communication and streamlining revenue cycle management, smart billing transforms more than just collections—it improves patient satisfaction, reduces staff burnout, and strengthens long-term competitiveness. For smaller practices, billing isn’t just about getting paid—it’s a critical lever for survival and growth.