Smart Business Transformation

‘Transdisciplinary Behavioural Strategist’ Dr Richard Claydon joins us to explain how distrust, drag, distraction, disease and disengagement are costing the US economy $3 trillion dollars annually. We learn why Richard more closely aligns with Dilbert than McKinsey for delivering solutions.

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The post SBT015: Organisational misbehaviour – a $3 trillion problem with Dr Richard Claydon appeared first on Mensard.

‘Behaviour explainer’ Bri Williams joins us to explain the science of human behaviour and how to use it for your advantage in business. We learn that subtle and simple changes can lead to dramatically different outcomes. Can you afford to miss this episode?

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The post SBT014: How to use the science of behaviour to shape business outcomes with Bri Williams appeared first on Mensard.

Within the digital fog of business advice it can be difficult to hear from people who have been in the trenches of business transformation. For two decades Don Holley has been there supporting mid-tier organisation to transform. In this highly authentic interview he shares insights and honest feedback.

Don is Managing Director of the Mindset Group.

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The post SBT013: How to overcome the limitations of Change Management with Don Holley appeared first on Mensard.

We discuss the similarities and differences between change in:

Our guest, David Hales, brings a wealth of experience from Aviation, Government, Media, Banking and Financial Services in Australia and overseas.

Related resource: Dr Jen Frahm’s Coversations of Change Podcast – with Dr Helen Bevan, Chief Transformation Officer of the National Health Service.

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The post SBT012: The similarities and differences between change in different environments with David Hales. appeared first on Mensard.

Transformations are tough, and during such times looking after our personal wellbeing too easily gets ignored. Do you know how to achieve sustainable high performance and resilience?

We talk to one of the world’s leading authorities, Stuart Taylor, CEO of SpringFox. If you only do one thing today you should listen to this. Following Stuart’s advice will change your life for the better. This is evidence based personal wellbeing expertise, not ‘get rich quick’ internet hype!

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The post SBT011: Achieving sustainable high performance and resilience with Stuart Taylor appeared first on Mensard.

The importance of Customer Experience is well known, but its criticality vs other important business priorities is less well understood.

Graham Christie and Robert Kinkade of CX360 have delivered major pioneering projects in the world’s largest mobile phone company, global car brands, international airlines, major government departments, massive retail organisations and more.

In this conversation they walk us through the criticality of customer experience and share practical case studies.

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The post SBT010: Avoid the death zone through Customer Experience with Graham Christie and Robert Kinkade of CX360 appeared first on Mensard.

General Manager of Coal Services Health, Mark O’Neill, shares candid first hand experiences of a major transformation project in his 100 person division. Our conversation included how he secured funding, the challenges of starting a project from scratch in a highly operational business, and lessons learned.

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The post SBT009: Leading a major transformation project with Mark O’Neill appeared first on Mensard.

In this episode we visit the CeBIT technology fair to review some of the latest trends in technology and innovation.

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Many thanks to Steve, Yosh, Jim and CeBIT.

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The post SBT008: Technology and innovation from CeBIT appeared first on Mensard.

In this episode we visit the Change Management Institute conference to understand the latest developments in business transformation practice. The over-riding message was to transform from within not above.

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The post SBT007: How to transform from within not above appeared first on Mensard.

“15% of what we know today will still be relevant in 5 years” says Liz Wiseman, author of Rookie Smarts – why learning beats knowing in the new game of work.

Whilst one can argue about the accuracy of this confronting quote, there is no question that the rate of change in the world today is accelerating, and the need to stay ahead is imperative.

In this episode we discuss how employers can start to exploit the world of online learning with a budget of only $10,000 in 6 easy steps.

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