Nancy Roberts, also known as The DISC Wizard, is a certified behavioral analyst that helps clients use assessments, coaching and training to navigate the hiring process and get better performance from their staff. Roberts joined the podcast to talk about her recent article in Textile Services magazine and her upcoming educational session at TRSA’s Healthcare Conference, as well as to share her insights on improving your organization’s recruiting and hiring practices. For more information on the Linen, Uniform & Facility Services Podcast, go to www.trsa.org/podcasts.

Episode 8 - Smart Staffing with The DISC Wizard

Who exactly are the thought leaders in the $18-billion-plus linen, uniform and facility services industry? This podcast aims to shine a light on this industry’s more than 200,000 employees through thought-provoking interviews with industry insiders and business experts on issues critical to your company and workforce. Most Americans might not realize it, but they benefit at least once per week from the cleanliness and safety of laundered, reusable linens, uniforms, towels, mats and other products provided to businesses, retailers, manufacturers, healthcare facilities, restaurants and hotels.

Government & Organizations

Non-Profit

National

Regional

Local

 Bob Cusack, the editor in chief of The Hill newspaper, gives an update on the current political climate in Washington, DC.  During his keynote speech at TRSA’s recently completed 14th Annual Legislative Conference and Industry Awards Dinner, Cusack discusses the key issues in the 2024 presidential election, and what to look out for in the race for the White House, as well as the U.S. House and Senate this November.

Episode 66 – What’s at Stake in 2024?

 Several influential voices from the financial sector discuss the impact of private-equity investments on the linen, uniform and facility services industry over the past decade and discuss the implications for the future of companies serving the acute and nonacute healthcare sectors. Recorded live from a panel presentation at TRSA’s 12th Annual Healthcare Conference & Exchange in Memphis, TN. Panelists include Ryan Chimenti, the managing director of CIBC U.S. Middle Market Investment Banking; Kiran Prasad, the managing director of Stephens Inc. and Matthew Sznewajs, group head and managing director at Piper Sandler & Co. Andrew Kratky, the president and CEO of Emerald Textiles, moderated the panel. For information on TRSA’s upcoming 13th Annual Healthcare Conference, visit www.trsa.org/healthcare.

Episode 65 – Private Equity’s Impact on Healthcare

 Mark Bodzioch, the president of Clean Uniforms and More!, New Bedford, MA, discusses the company’s history and growth, as well as several innovations at its facility, including its RFID system to track garments and its recently installed automated soil-sorting system. For information on joining TRSA’s Industrial, Uniform & Workwear Committee, visit  www.trsa.org/committees.

Episode 64 – Automation and Innovation

 Michael Flores, the vice president of human resources and a member of the executive leadership team at Prudential Overall Supply, Irvine, CA, discusses how Prudential transformed its human resources department and focused on retaining its best employees in a tough labor market. For information on joining TRSA’s Human Resources Committee, visit www.trsa.org/committees.

Episode 63 – Retaining Your Top Talent

 Jason Pourakis and Ryan Berdnik of Mazars USA discuss best practices for negotiating with your customers, and let you know the cues that signal when it’s best to walk away from the negotiating table. For more information on the Linen, Uniform & Facility Services Podcast: Interviews & Insights by TRSA, visit www.trsa.org/podcasts.

Episode 8 - Smart Staffing with The DISC Wizard

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