In this brand-new episode of Pillow Talk Sessions, Jessica and Kristian chat with Steve Davis, CEO of Operto, about the powerful intersection of hospitality, multifamily, and smart technology.

💡 Listen in for key takeaways like:

🔑 How Operto grew from digital locks to a full-service guest/resident management platform

🏘️ Why STR tech is uniquely positioned to enhance multifamily and hotel operations

💬 Why real-time communication and service feedback loops are the future

📉 The risks of poor tech rollouts—and how to do it right

🔮 What IoT means for future personalization and resident satisfaction

Meet the host of Pillow Talk Sessions
Jessica Gillingham is the Founder and CEO of Abode Worldwide, a strategic public relations agency dedicated to elevating the profile of transformative technology solutions in global hospitality, lodging, and rental living. An established industry thought leader, Jessica is a frequent conference speaker and author of Tech-Enabled Hospitality, a new book exploring the innovations shaping the sector.