Ruben de Anda sees his service team as part of SMarTsol's business development team, and he's absolutely right. Get ready to hear from an industry veteran with a journey that's as impressive as it is inspiring. Ruben takes us on a trip down memory lane, tracing his steps from his  beginnings in Juarez to his current prominence at SMarTsol. A 30-year veteran in the manufacturing and electronic industry, he shares his experience from TTM Thomson Television in Mexico, Philips EMT, Flex and now, SmartSol. 

A  believer in the power of service, Ruben explains how SMarTsol's unwavering commitment to customer satisfaction and value-added services has fueled the company's steady growth. His take on managing a large service team, problem-solving, collecting and utilizing customer feedback, and the vital importance of speed in their industry, is nothing short of enlightening. This is an episode that doesn't just spotlight SMarTsol's expertise, but underscores the pivotal role of service in the manufacturing and electronic industry. 

You can learn more about SMarTsol Technologies at https://smartsol.mx/

EMS@C-Level is sponsored by global inspection leaders Koh Young (https://www.kohyoung.com) and Creative Electron (https://creativeelectron.com)

You can see video versions of all of the EMS@C-Level pods on our YouTube playlist.