Learn strategies to improve your communication skills as a financial adviser with insights from a seasoned pro. This episode dives into income protection advising, the impact of generalisations in client interactions, and effective ways to build trust in client relationships. Explore "selling IPP at the DIP" and understand the power of genuinely sharing intentions when advising. The episode further discusses how clients may distort information, how this can impact their understanding of your advice, and techniques, such as the MAP method, to enhance client communication. This episode's insights are an absolute must-listen for both seasoned and aspiring financial advisers.