It’s another Bob’s Bites, where every couple of weeks, I share a handful of short stories and lessons…Today:

1.     Why VCs Rarely Make Intros—get into their shoes and out of your head

2.     Smile When It Hurts—how to turn a tough conversation positive

3.     The Coin of Complaint—a little client service lesson that might save you $ millions

 

Relevant links:

Choosing Sides on the Coin of Complaint: https://theworkaround.substack.com/p/choosing-sides-on-the-coin-of-complaint

Schedule Office Hours with Bob: https://calendly.com/bob-gilbreath/bob-gilbreath-office-hours

Fleet: https://fleetholdingco.com/

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit theworkaround.substack.com