Episode 166 - This episode is all about recognizing those of you in the customer care industry.
I just want to take a moment to say how grateful I am for what you do each and every day. You show up to support customers who are looking for help, guidance, and solutions—and that matters more than you may ever hear.
You are the tone setters.
You are often the very first interaction a customer has when something goes wrong or when they need assistance. The way you respond, the way you listen, and the way you care—it all shapes how that entire experience goes.
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Until next time, your tone can change someones entire day, Every role matter and even the ones people don't see, Gratitude is powerful and use if often!
Producer / Host - Mike "Smoltzy"
http://www.smoltzyandfriends.com