Digital transformation IS happening and can represent either a huge opportunity or huge challenge for any business. The best way for a company to pro-actively move forward into digital transformation involves a change in mindset and corporate culture—not just in bits and pieces but through ALL processes. Organizations need to have an open-minded awareness and examine their existing processes. How long have they been in place (10 years? 15 years?) and ask the key question: Are those processes still relevant today?

In today’s episode, hosts Miraj & Patrick take a look at how Oracle’s JD Edwards is helping companies update their processes to better focus on the customer experience. Smartbridge VP of Enterprise Systems, Victor Lang, interviews Kem Butler, Product Strategy Director at Oracle focus on JD Edwards.