In the fourth episode of #saidNICEly, Nic discusses the crucial role that customer service plays when it comes to of supporting Black-owned businesses. He shares personal experiences of encountering poor customer service and emphasizes the importance of businesses being receptive to feedback and making necessary improvements. The conversation also touches on the symbiotic relationship between customers and businesses, the role of efficiency in customer service, and the need for a mindset shift. Don't miss out on this insightful conversation! Tune in, turn up, & comment below. Also like, subscribe, follow, share, etc.