Psyche of Sales

SNAPSHOTS - Coaching Insights with Rachael Valtwies


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Results don’t always show up straight away, and that’s what makes consistency hard.

In this episode of Psyche of Sales: Snapshots, Johnny Lee and Rachael Valtwies share lessons from recent coaching sessions on how to stay focused and confident when progress feels slow. They unpack why sales results are rarely linear, how to build daily discipline that compounds, and why progress — not perfection — is the real driver of performance. From early frustrations when effort doesn’t equal outcomes, to managing team motivation through the “lag phase,” Johnny and Rachael share how to stay in motion, measure what matters, and build confidence through practice and preparation.

Key Takeaways

  • Results follow rhythm. Sales performance isn’t a straight line. Trust the process, stick to the plan, and focus on small, repeatable actions that build momentum over time.
  • Define what “winning” really means. Shift your focus from lag indicators like revenue to controllable actions: daily planning, quality calls, consistent follow-up, and progression of live opportunities.
  • Doubt kills energy. Clients can sense when you’re chasing results. Stay calm, stay consistent, and lead with clarity — not desperation.
  • Celebrate progress, not pressure. Momentum is built on the smaller wins: preparation done, conversations advanced, habits held. Recognise and reward effort you can control.
  • Leaders set the tone. Motivation flows from structure, accountability, and support. Keep feedback grounded in facts, make progress visible, and balance discipline with fun.
  • Confidence is a skill. It comes from doing the work — not winging it. Preparation, practice, and stakeholder insight create genuine confidence in pitches and conversations.
  • Practice daily, not occasionally. Ten minutes of role play, reflection, or planning a day will change your capability by Christmas. Improvement is earned in small, consistent reps.

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About Psyche of Sales: Snapshots

This short-form segment is designed to run regularly alongside the Psyche of Sales long-form interviews, offering fast, focused episodes that unpack the real conversations happening inside sales teams. Each Snapshot episode draws on live client work and field experience, spotlighting one core topic, challenge, or skill — all in under 20 minutes. These episodes are designed to provide you with insights you can apply immediately, regardless of your industry or level of experience.

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Psyche of SalesBy Johnny Lee