The Retail Journey

Social Commerce Secrets: Outperforming Million-Dollar Ads


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Ready to rethink what retail growth actually looks like? We bring back Twilla Brooks, president and CEO of Lynette Create and Innovate, to unpack a fast, practical playbook for building brands that last, from the first e-commerce listing to staying on shelf at scale. Twilla draws on years launching brands at Walmart and Macy’s, then flips the script as a founder running a digital-first consulting firm with a sharp focus on brand strategy, marketing, and community impact.

We dig into the real startup mechanics no one talks about: ACH setups, business banking fees, and how to pay yourself without starving the business. Twilla shares how she prices work, avoids “resentful checks,” and customizes every engagement like a recipe, because value looks different for a small, diverse-owned startup than for a Fortune-level supplier. We walk through the moment most brands miss: the work accelerates after you get into Walmart. Content quality, OTIF discipline, and data storytelling drive staying power, and your pitch needs a content strategy from day one.

On the digital front, Twilla shows how social-first marketing and micro-influencers are outpacing million-dollar ad buys. We explore TikTok Shop, Amazon Live, and event-driven influencer seeding that compress discovery and purchase into a single stream. The team’s AI stack; Otter, Canva, Adobe Firefly, boosts speed without sacrificing voice, thanks to rigorous human editing. When category data is scarce, Twilla builds proxy datasets from reviews, competitor benchmarks, and creator sentiment to craft credible merchant narratives. And for suppliers stuck between Amazon and Walmart.com, she lays out a clear path to make Walmart’s marketplace a true growth engine rather than a checkbox.

If you’re navigating retail media, e-commerce content, and social commerce while trying to keep the lights on, this conversation delivers field-tested steps you can use tomorrow. Tap play, then tell us: what’s the one growth lever you’ll pull this quarter? Subscribe, share with a teammate, and leave a review so more builders can find the show.

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The Retail JourneyBy High Impact Analytics