It's the oldest trick in a cyber attacker's book: as old as human communication and deceit itself. Confidence tricks that mislead employees, customers or intermediaries into giving away information, data or access are a massive vulnerability hidden in plain sight. So how do we defend against Social Engineering?

In the first of two podcasts inspired by research for The Intelligence Network, Cyber Security & Human Factors Consultant Esme Heywood and Gareth Evans, Senior Financial Crime Consultant look at how Social Engineering works, and how the financial sector can help protect customers from attack.