Welcome to Ladder Talk Live, a podcast for leaders, thinkers, and future-makers covering topics like personal branding, self-awareness, networking, fear, and career management. I am your host Coach Willena and my mission is to help Everyday Leaders, Live Extraordinary Lives.

In this episode, we're going to talk about how to use social media to provide better customer service. It's no secret that the way we communicate and connect with each other is changing. Social media has become an integral part of our lives, and it's changing how we interact with companies. This can be a huge challenge for brands that want to provide good customer service, but don't know how to use social media effectively. Fortunately for you, we've got some tips on how you can use social media to provide better customer service!

What you’ll learn in this episode: