LivePerson, a world leader in providing businesses with conversational commerce solutions, has launched two new platforms designed to help small businesses manage their digital conversations with customers.

New LivePerson PlatformsSocialConnect provides simplified customer care of social media, helping businesses manage social interactions through the LiveEngage AI-powered messaging platform.

Regardless of which channel conversations with customers occur on, whether it’s email or social media accounts, SocialConnect and EmailConnect allows small businesses to manage customer conversations with ease, all from one convenient place.

You’ll find the issues small businesses routinely face through the cross-communication channels of the modern day are effectively eliminated.

With a more streamlined approach to social conversations, small businesses can also benefit from increased consumer engagement and conversations in their customers’ preferred messaging channels. | To read full story, visit https://startuparound.com/read/1575401411.359125/SocialConnect-and-Email-Connect-Help-You-Manage-Digital-Conversations?ref=audio_experience