We all make commitments to ourselves and others about forming new habits, creating new processes and breaking new ground. We talk about business transformation and digital transformation. Underlying all of this is an implicit assumption that something fundamental must change. Yet our commitments are often broken and the transformation does not happen. Why? • Why is changing processes, systems and work habits difficult? • What does the latest research into change and change management show? • How can you operationalize these practices in your organization? Visit http://eod.gartner.com/event/ppmit7 to see more videos from the Gartner Program & Portfolio Management Summit, 2015.