In the second episode of Data Dialogues, we interview Aaron J. Webster, Chief Risk Officer at SoFi. He discusses how data is helping its members achieve financial success.

Jump ahead to these highlights:

• 0:55 - About Aaron J. Webster's role at SoFi
• 2:57 - Using data to get the right products into the right hands
• 8:10 - Cultivating trust with customers online
• 12:07 - How to continue the customer lifecycle and maintain relationships
• 15:15 - Overcoming the privacy "creep" factor
• 16:40 - It's about the "efficient frontier"
• 18:54 - Growth and building a sustainable, resilient business portfolio
• 21:12 - Phenomenal business continuity
• 23:11 - How did you prepare for economic turmoil?
• 24:48 - How important is data efficacy and accuracy?
• 27:03 - Balancing customer service and privacy
• 29:00 - What's next?
• 31:00 - Best piece of advice: Treat data as electricity