When we think about mining, we often picture technical skills — machinery, geology, production targets, safety. But beneath every strong team lies something less visible and far more powerful: soft skills.

In this two-part series, I uncover how communication, emotional intelligence, and empathy shape the culture, safety, and wellbeing of our industry.

In Part 1, I’ll explore:💬 How real communication goes beyond words and changes team dynamics🧠 Why emotional intelligence matters more than you think — especially in high-pressure environments❤️ How empathy can transform the way we lead, support, and show up for each other

This isn’t about buzzwords — it’s about real moments: prestart meetings, shift handovers, and those quiet conversations that change someone’s day.

Whether you’re leading a crew, starting your first role, or just want to understand people a little better, this episode will help you build the soft skills that make mining stronger — and more human.