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Softbank's emotion cancellation raise concerns, 'AI candidates’ running for office in US and UK, Lin
A new AI tool being developed by Japanese company Softbank has raised concerns about removing the human touch from customer service.
The telecoms giant is working on an “emotion cancellation” technology to make the voices of angry customers sound less...
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By RTHK.HKA new AI tool being developed by Japanese company Softbank has raised concerns about removing the human touch from customer service.
The telecoms giant is working on an “emotion cancellation” technology to make the voices of angry customers sound less...