From client services to software as a service—how are they different? Ryan Masuga, owner & founder of Masuga Design and Devot:ee stops by the show to discuss the business, development and design of his recent venture, Lamplighter, the monitoring web app his team developed. We go through the struggles and surprises he's encountered, as well as what he's learned, along with the nitty gritty details on designing and developing a web app service.