Software - plus - Services is the next logical step in the evolution of computing. It represents an industry shift toward solutions that are neither exclusively software-centric nor browser-centric. Across the industry, Software-plus-Services is growing as a model strategy. Even those claiming to deliver Web-only offerings are moving toward hybrid scenarios that involve both services and software. The best aspects of software - combined with the best aspects of web-based services - can deliver compelling solutions for consumers, developers and businesses. Listen as C/D/H Partner, Paul Hillman, talks with Robert Youngjohns, the president of North America Sales and Marketing for Microsoft. Robert Youngjohns plays a key role in Microsoft's drive to serve customers through the Software Plus Service model.