Taking a hard look at your business workflow isn't something many shop managers would jump at, but it could lead to some incredible advantages down the road. Streamlined communication across the shop, time saved on labor, greater expertise in technicians—these benefits and more could come from implementing small but mighty changes within the bodyshop. In this episode of Solera Innovation Labs, Gethyn Davies, an expert in bodyshop development from Audatex UK, shares shrewd business tips with Don Mikrut for shops looking to make incremental gains on each repair job.