Business leaders don't always have all the answers to everything. But once a workplace crisis arises, you should be ready to take charge. You must know how to deal with your employees and mitigate their challenges. You need to understand the whole story and quickly find the best solutions. If you're laying people off, you must do so from a place of empathy. Business leaders must play the difficult role of bridge builder that mends the gaps within the team.

Join Alicia Couri as she talks to Conflict Resolution Coach Joyce Weiss about the right way to deal with workplace drama as a business leader. Learn how to drop the ego and show up as an effective team player. If you are currently managing a messy workplace, now is the time to bring that much-needed resolution!

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