Microsoft MVP Andrew Welch is the founder of the AI-focused consultancy Cloud Lighthouse, where he and his team now help organizations begin or evolve their AI strategies. He joins us to discuss some of the ways organizations are trying to gain confidence with AI today and the challenges they face in terms of strategy, technology, and organizational change management.

Andrew shares examples and anecdotes from his team's work, including ways different kinds of companies are building on past progress or fixing bad habits to prepare themselves for success with AI-driven solutions.

We also discuss topics including how to measure outcomes for AI investments today, Andrew's community efforts, Cloud Lighthouse's participation in the Center for Trustworthy AI, and the Center's upcoming event in the spring, the Brasov Forum.

Show Notes:

• 3:00 - Founding and growing Cloud Lighthouse
• 7:45 - Where client conversations start regarding AI investment
• 11:30 - What help organizations need today in building and executing a strategy for deploying AI-based tools
• 17:00 - How to understand and prevent AI failures
• 22:45 - The relationship between AI for personal productivity and for the enterprise
• 26:30 - What constitutes a customer win in this world?
• 30:30 - About the Center for Trustworthy AI

Links:

• Andrew on LinkedIn: https://www.linkedin.com/in/andrewdwelch
• Center for Trustworthy AI https://www.centerfortrustworthyai.com/
• Brasov Forum: https://www.brasovforum.com/
• Cloud Lighthouse https://cloudlight.house/about