Summary
If you’re curious how utilities can break through outdated processes and accelerate grid modernization, this episode is a must-listen. Kim Getgen, CEO of InnovationForce, joins us to share how her AI-powered platform is helping utilities overcome “pilotitis,” streamline innovation workflows, and bring game-changing technologies to life faster. From aligning with fast-moving startups to addressing cybersecurity bottlenecks and making frontline workers part of the solution, Kim offers real-world strategies for scaling innovation in complex, regulated industries. Whether you work in clean energy, electric vehicles, or digital transformation, this episode is packed with insights on how AI is reshaping the future of utility innovation—one pilot at a time.
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Takeaways

1. Innovation starts with a challenge—not a shiny object.
Kim Getgen explains why utility innovation efforts often fail when they don’t begin with a clearly defined problem, and how starting with challenge statements leads to better alignment, faster pilots, and higher success rates.
2. Time is the silent killer of innovation.
More than budgets or resources, it's indecision and delays that stall progress. Kim shares why utilities must act quickly to match the pace of startups—and how AI can help accelerate that decision-making process.
3. Culture change comes after capability building—not before.
Drawing from Harvard-backed research, Kim breaks down why utility culture improves organically when employees are empowered with the right innovation tools and clear processes—not just buzzwords or slogans.
4. Cybersecurity doesn’t have to be a bottleneck.
Kim dives into how standardized procurement workflows, better staffing, and proactive preparation from startups can reduce cyber delays—without compromising safety or compliance.
5. InnovationForce’s “airports and captains” model makes innovation accessible.
By ditching jargon and using aviation-inspired language, utilities can decentralize innovation and engage employees at all levels—especially those closest to the problem.
6. AI is changing the game for solution discovery and pilot matching.
InnovationWorks AI can read hundreds of pages of grid modernization filings in seconds, identify critical challenges, and instantly match them to vetted startup solutions—replacing months of manual research.

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