In this episode of Driven By Details, Jason & Mattie sit down and share some stories of when things go wrong. Mattie shares a recent story about a phone conversation with a detailer struggling in the field to complete a project.

As service providers, we are always striving for ways to make our jobs simpler and improve quality. However, sometimes things do not go as planed. Even with the best intentions, there are circumstances when things just don't go well, or accidents happen. We cannot control how or when these things might arise, but how we react is often more important. This is where experienced technicians have an advantage over the beginner. If you are a beginner detailer, and are working on building your portfolio it takes some trial and error and practice to hone in and perfect your skills. During this time of growth, mistakes are made, things go wrong, jobs take longer, results are inconsistent and this list goes on. At any level of service work, sometimes things just go wrong.

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